Refund Policy

 

✅ Our Satisfaction Guarantee

We’re committed to providing top-quality cleaning services. If you’re not satisfied with your service, please contact us within 48 hours. We will return to your location and re-clean the area at no additional charge.

 

💵 Refund Policy

Refunds may be considered under the following conditions:

•Services were not performed as described or agreed upon.

•We attempted to re-clean, but the issue was not resolved.

•You contacted us within 48 hours of service completion.

 

**Approved refunds may be partial or full, depending on the situation.

 

🚫 Refunds Will Not Be Issued If:

•The issue is reported more than 48 hours after service.

•You were informed of permanent stains or damage prior to cleaning.

•The issue is due to pre-existing conditions (e.g., carpet age, excessive wear).

 

📅 Cancellations & No-Shows

•Appointments must be canceled 24 hours in advance to avoid a $25 fee.

•Same-day cancellations or no-shows may result in a 50% charge of the scheduled service.